What We Collect and Why We Hold It
When you open an account with us, we collect the details you provide directly — your name, contact number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We record transaction references tied to those wallets so we can verify deposits, match
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withdrawals to the correct account, and resolve any payment queries you raise. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access patterns. We do not sell your personal data to
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third parties. Data we hold is kept only for as long as your account is active or as required to meet our operational and compliance obligations. If your account is closed, we follow a defined retention schedule before permanent deletion. Availability of this service depends on
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your local law and the eligible regions we support — using dbh999 from Bangladesh is subject to those conditions. If you have questions about what specific data we hold on you, the support contact paths in the section below are the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.